GET EARLY ACCESS &
EXTRA 5% OFF
Black Friday is almost here.
Frequently Asked Questions
Early Access: from Wednesday 18 November at 20:00 CET to Thursday 19 November at 20:00 CET (subscribers only – subscribe above).
Open to everyone: Thursday 19 November at 20:00 CET online, and in our stores from opening time that day.
Black Friday: until Sunday 29 November.
Sign up on this page. On Wednesday 18 November at 20:00 CET we’ll send your password and your 5% code by email and SMS. Enter the password on the Cold Culture website to shop before everyone else.
The code gives you an extra 5% off orders over €15 and is valid until Thursday 19 November at 20:00 CET.
No. Only one discount code can be used per order.
Early Access is exclusive and limited to those who sign up. Sharing your code could block your access.
Most orders are prepared within 24–48 hours, but during Black Friday this may take a little longer due to high demand. You can check delivery times and shipping costs for your country in our Shipping Policy.
Yes. We’ve extended the return period until January 15th, 2027, so you can shop with peace of mind.
Once an order is confirmed, changes to address, size, or products are not possible. If you need help, please contact our support team as soon as possible: hello@vornuqelzax.pro